Privacy Policy

Privacy Policy for Level Up Fusion Coaching, LLC

Last Updated: 1/23/25

At Level Up Fusion Coaching, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). By using our website or services, you agree to the practices outlined in this policy.

For any privacy-related inquiries, please contact us at [email protected].

1. Information We Collect We collect the following types of information:

a. Personal Information You Provide:

▪ Name, email address, phone number, and other contact details.

▪ Payment details for purchases and transactions.
▪ Information provided through contact forms, surveys, or subscription sign-ups.

b. Automatically Collected Information:

▪ IP address, browser type, operating system, and browsing activity.
▪ Cookies and tracking technologies (see Section 7 for details).

c. Information from Third Parties:

▪ Data from analytics tools such as Google Analytics and Facebook Pixel.
▪ Social media platforms if you interact with us through those channels.

2. How We Use Your Information We use your information for the following purposes:

▪ To provide coaching services and improve your experience on our website.
▪ To process payments and transactions securely.
▪ To send newsletters, updates, and marketing communications (with your consent).
▪ To analyze website traffic and improve functionality.
▪ To comply with legal obligations and prevent fraudulent activities.

3. Sharing of Information

We do not sell your personal information. However, we may share your data with:

▪ Service Providers: Payment processors, email marketing tools, hosting providers, and analytics platforms.
▪ Legal Authorities: To comply with applicable laws, court orders, or legal processes.
▪ Business Transfers: If Level Up Fusion Coaching merges with or is acquired by another company, your information may be transferred as part of the transaction.

4. Your Rights

You have the following rights regarding your personal data:

Under GDPR (for EU Residents):

▪ Access: Request a copy of your personal data.

▪ Correction: Update or correct inaccurate information.
▪ Deletion: Request the erasure of your data, unless required for legal reasons.
▪ Data Portability: Receive your data in a portable format.
▪ Object to Processing: Opt out of specific data processing activities.
▪ Withdraw Consent: Revoke consent for marketing communications or data processing.

Under CCPA (for California Residents):

▪ Know Your Data: Request details about the categories of personal information collected and their purposes.
▪ Request Deletion: Ask for your data to be deleted, subject to legal exceptions.

▪ Opt-Out of Sales: While we do not sell data, you may opt out of data sharing for targeted advertising.

To exercise these rights, email us at [email protected]. We will respond within 30 days for GDPR requests or 45 days for CCPA requests.

5. Data Security

We use industry-standard measures, including encryption and secure servers, to protect your data. However, no method of transmission over the internet is 100% secure. By using our services, you acknowledge and accept these risks.

6. Data Retention

We retain your personal data only for as long as necessary to:

▪ Fulfill the purposes outlined in this policy.
▪ Comply with legal and regulatory requirements.

Transaction records are retained for 7 years to meet tax and financial regulations.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that enable us to recognize you and personalize your experience.

Types of Cookies We Use:

▪ Essential Cookies: Necessary for the website to function properly and enable features like secure login. Example: Session cookies for authentication.
▪ Performance Cookies: Collect information on how visitors use our website to improve functionality. Example: Google Analytics cookies.
▪ Functional Cookies: Remember user preferences, such as language and region settings.
▪ Advertising Cookies: Used to display relevant ads and retarget users on other websites. Example: Facebook Pixel.

Managing Cookies:

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

For more information about cookies, visit allaboutcookies.org.

8. Children’s Privacy

We do not knowingly collect information from children under 13 years of age. If we discover that a child’s information has been collected, we will delete it promptly. Parents or guardians may contact us at [email protected] to request data deletion.

9. International Data Transfers

If you are accessing our services from outside the United States, your data may be transferred to and processed in countries with different privacy laws. We ensure compliance with GDPR by using appropriate safeguards, such as data processing agreements with service providers.

10. Breach Notification

In the unlikely event of a data breach, we will:

▪ Notify affected individuals within 72 hours, as required by GDPR.
▪ Provide details about the breach, including data involved and mitigation measures.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, with the updated date at the top. Significant changes will be communicated via email or website notification.

12. Your Acceptance of These Terms

By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the terms outlined, please discontinue use of our services. Continued use of the website following updates to this policy constitutes your acceptance of those changes.

13. Contact Us For privacy-related questions or concerns, please contact:

Email: [email protected]